Print Application Form,   View Standard Form of Agreement (SSFOA) 

Additional Information

• Uploads: All uploads are unmetered/unlimited and do not count towards your monthly data allocation. Just another reason why our customers love our plans.
• Peak and Off Peak Periods: Monthly data is spread over peak and off peak times

• Contract: Standalone packages are subject to month by month rolling contract only with a minimum 30 days notice of cancellation, a cancellation fee applies. When bundling Yourhub Broadband services with other Yourhub services a 2 year contract applies. You must accept our Standard Form of Agreement (SSFOA) and ADSL Service Specifications before using Yourhub ADSL Internet services.
• Bundling: When bundling Yourhub Broadband services with Yourhub’s broadband phone you will save $9.95 per month on any chosen plan.
• Static IP Address: Static IP address are available upon request. Additional charges may apply.
• Email Accounts: Each Residential plan comes with a standard allocation of 1 email account. Additional accounts are available upon request. Get another Email Address Here
• ¹Shaping: Shaping is your safe guard each month from incurring excess usage charges on your monthly internet connection. Once you reach your monthly data usage limit peak and /or off peak it will be limited or shaped to a lower speed (64/64k) until the anniversary date of your connection. You have the option to upgrade your plan to a higher usage which will take effect within a few hours of application and will avoid shaping in the following months.
• Upgrades: You can upgrade your plans monthly usage without penalty. Choose another plan of the same speed to avoid being shaped each month. (When changing your plan you are to maintain that plan or higher for a period of not less than 3 months).
• Hardware: Yourhub will supply your hardware pre configured so that all you have to do is plug it in. See our list of available hardware: Click Here.

Service Charges

• New Connection: $110.00 (Applies if you do not have ADSL currently on the specified phone number)
• Churn: $66.00 (Applies if you already have ADSL broadband services on the specified telephone number)
• Speed Change: You can elect to change the speed of your plan to a higher speed at any time. A fee of $44.00 applies for each speed change.
• Service Cancellation: A cancellation fee of $150.00 applies for non contratual plans and is payable upon cessation of the service provided.
• Early Termination: When terminating a contract period prior to its expiry date an early termination fee is payable equal to 50% of the remaining term.